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Definitions

“We” This refers to City Crash Pad, which is a trading division of Property Management Eye LLP.

“Us” Property Management Eye LLP is a Limited Liability Partnership, registered at Companies House under Registration Number OC308426

The registered office of Property Management Eye LLP is
314 Royal Plaza, 2 Westfield Terrace, Sheffield , S1 4GD .

“You” The corporation, company, individual, organisation or otherwise who makes a booking and is named on the Reservation Form.

“Property” The building or development the apartment you book is situated in

AApplicable Law” The laws of England and Wales only which govern these terms and conditions and any dispute arising from such

“Rental Period” The period you agree to pay for and/or occupy the apartment as detailed in the Confirmation of Booking

“Reservation Form” The form provided by us and used by you to request reservation. This is not a booking or a confirmation of a booking

“Confirmation of Booking” This is the actual confirmation that a booking has been made and accepted and that the booking is made by accepting our terms and conditions. This is sent by us to you and is normally sent by email or fax

“Charges” The price of the rental period as confirmed on the Confirmation of Booking and any additional costs you incur during your stay

We aim to operate on terms and conditions, which are provided in plain English and easily understandable. If you do not understand any of our terms and conditions, please simply ask for clarification.

This web site and any associated transactions are governed by the following terms and conditions. You hereby agree to the following terms and conditions.

All rates are given in UK pound sterling and are per apartment.
All rates are fully inclusive
All rates are correct at the time of publication. If any error or mistake is made by us, we will notify you on receipt of a booking request.
We reserve the right to alter the published rates at any time prior to a booking being accepted

2.3 We endeavour to process all reservations within 24 hours of receipt of a Reservation Form

2.4 Prior to a booking being confirmed, payment must be made as described in the Payment Section

3.1 We are not your landlord and you are not our tenant. Accordingly, a landlord and tenant relationship is not created.

3.3 You agree to be honest and act in good faith in all dealings with us and that the onus of the accuracy of information you supply us is upon you

3.4 You agree that the onus is upon you to check a Reservation Form being submitting such.

3.5 You agree that once a Reservation Form is submitted, payment will be taken as detailed in the Payment Section and any errors, mistakes, omissions or otherwise cannot be rectified in your favour

3.6 You agree to keep the interior of the apartment free of any damage and not to damage or injure the apartment or communal areas of a Property in any manner whatsoever

3.7 You agree not to cause a nuisance or annoyance to any other occupiers of the Property in any manner whatsoever

3.8 You agree not to do anything which may vitiate or prejudice the insurance of the apartment

3.9 You are agree you are not allowed to occupy the apartment with any animals or pets whatsoever

3.10 You agree not to keep or use illegal substances at the apartment or property

3.11 You agree not to keep or use any dangerous, explosive and/or flammable item, material or substance.

3.12 You agree not to assign, sublet, or otherwise part with possession or occupation of the apartment, whether for cost or not.

3.14 You agree not to exceed the number of people allowed to occupy the apartment as detailed in the Confirmation of Booking

3.15 You agree that if you do exceed the number of people allowed to occupy the apartment as detailed in the Confirmation of Booking for whatever reason, you will be automatically charged a supplement of 50% of the charge paid per night for every night the occupation of the Property exceeds number of people allowed to occupy the apartment as detailed in the Confirmation of Booking.

3.16 You agree to abide by the safety and security rules situated within each apartment

3.17 You agree to abide by the rules and regulations that govern the Property the apartment is located in and respect the quiet enjoyment and occupation of other occupants of the Property.

3.19 You agree to reimburse and indemnify us for any costs, damages, expenses, legal claims and losses whatsoever we incur as a result of any breach of these terms and conditions by you

3.20 You agree we have the unrestricted immediate right to access the apartment for emergency (actual or perceived), health and safety and nuisance reasons

3.21 You agree to take personal responsibility for your visitors to the property and apartment

3.22 You agree to wash all cookware and associated materials before you depart. Failure to do so may result in a £5 additional charge being levied upon your debit/credit card.

3.23 An Additional Cleaning Charge will be payable if the apartment is left in our opinion in an unreasonably unclean manner and in instances where a client has been sick. A minimum charge of £50 is applicable.

4.2 Once a Reservation Form is received and processed, payment is taken. A Confirmation of Booking is issued after payment is taken.

4.3 You are liable for any breach of our terms and conditions. By way of example, which is not exhaustive, you must pay for any damage or injury you or your visitors cause to the property, apartment and furniture and fixtures therein, whether accidental, deliberate or otherwise.

4.4 You agree and authorise that payment for any damage or injury to the apartment and property and contents therein is immediately payable and you authorise we may take payment from your debit or credit card with the card details you have provided to us.

4.5 If you breach any of the terms and conditions, whether or not you occupy the apartment, no refund will be given at all and if payment is to be made, you will be liable for the full amount as detailed on the Confirmation of Booking.

5.2 Sending the on-line cancellation form is not confirmation of receipt, if you are in any doubt a cancellation has been received or not, the onus is upon you to check

5.4 For reservations of 7 days or more, if you cancel 72 hours in advance of the start of your booked apartment, you will receive a refund equivalent to 50% of the price chargeable for rental period being cancelled.

5.5 For reservations of 7 days or more, if you cancel less than 72 hours in advance of the start of your booked apartment, you will receive not receive a refund

5.6 Any failure to turn up or to occupy an apartment as detailed in the Confirmation of Booking is classified as a cancellation and no refund is due whatsoever.

5.7 Any due refunds will be re-credited to you within 30 days of processing a cancellation

5.8 If you breach any of the terms and conditions, we reserve the right to terminate our agreement with you immediately and without notice

6 Check in and Check out

8.1 We accept no liability whatsoever for any damage, theft, vandalism or any other act of any third party which may cause loss, damage or injury to a vehicle during a rental period whether a vehicle is parked off-road, secure underground or on-road parking.

9.1 Our terms and conditions apply in full, without any limitation, qualification or proviso whatsoever.

9.2 We reserve the right to alter, change, delete, edit, modify, substitute or withdraw the contents of any documentation, publication or website, use and access to our website and the services provided by us at any time without any liability to you and without notice.

9.3 We do not guarantee the accuracy of our website or any publication or documentation. If in doubt or you need any clarification, you must seek clarification in writing.

9.4 We do not guarantee that the information contained on our website or any publication or documentation is complete. If in doubt or you need any clarification, you must seek clarification in writing.

9.5 We will perform our terms and conditions with reasonable care and skill as required by the Supply of Goods and Services Act 1982 (as amended).

9.6 We will under no circumstances be liable for Acts of God, terrorism, acts or omissions of third parties or anything which is outside of our control.

9.7 We will not be liable for any financial loss (expenses/costs/damage claims, consequential loss claims) direct or indirect.

9.9 We will under no circumstances be liable to you for loss or damage to your personal belongings

9.10 We do not guarantee access to our site or service or the use of such in any manner whatsoever.

9.11 We specifically exclude any guaranties and warranties not contained within our terms and conditions.

10.1 If for whatever reason any monies are outstanding after 7 days of a request for payment by us, contractual interest is payable at a rate equivalent to the prevailing Bank of England Base rate plus 5%.

11.1 We aim to provide an exceptional service. If however you are not happy with any part of our service, please address your complaint to us in writing and we will address it with our utmost care

12.1 We may sometimes provide links to other websites or organisations from your website.

12.2 We are not responsible or liable for the contents or otherwise of any linked websites or organisations in any manner whatsoever and provide no guaranties or warranties whatsoever for linked websites or organisations.

Protecting your privacy is of vital importance to us. Equally important, is that you understand the information we collect, how we use that information and how you can access the information we hold about you.

In accessing and using our website, you consent to the use and collection of your information as described herein.

Our website is always up to date and any changes to our Privacy Policy will be made immediately

We only collect the details you give to us in order to possibly use our services or when you actually use our services.

By way of example and by no means an exhaustive list, the type of information we collect:

Your name or name of your organisation
Contact details: email, address, telephone numbers
Financial details

We only collect details necessary to offer our services, improve our service and provide updates to you about the services we offer

You have a right to access information we hold about you under the Data Protection Act 1998. Please note your request must be in writing accompanied by a fee of £10.

We do not sell or otherwise use your information with any third party unless we are bound to do so to complete your order, for the prevention of money laundering or any other criminal activity.

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